Ron Kaufman, dubbed the World’s number one Guru in Service, is coming to the Maldives for an exclusive seminar on service delivery and excellence.
Maldives Association of Human Resource Professionals (MAHRP) and Up Your Service Singapore are partnering up to bring this exclusive event which will be held on Saturday 4th August 2018. The event will be held in the main auditorium of the Maldives National University.
‘During this event, he will share powerful insights on achieving a sustainable competitive advantage through uplifting service, which has delivered substantial business results in many major companies around the world,’ a statement released by MAHRP said.
Kaufman noted that he was ‘looking forward to this wonderful event together with everyone in the Maldives’.
‘We are looking forward to this wonderful event together with everyone in Maldives. My wife and I have enjoyed visiting Maldives many times in the past 30 years. … for service education, for scuba diving and for celebration of the friendships we have created with you,’ he said.
In the one-day event, Kaufman will be sharing the best practices from his years of experience in service and service leadership, in organizations such as Singapore Airlines, Changi International Airport, Xerox, Marina Bay Sands, Wipro, Singtel, American Express, HP and Nokia. He will be sharing with the participants the concepts and best practices of creating superior service culture in all levels in any organization.
MARHP President Afeef commented that they were excited to partner up for this event.
‘Service Culture and Excellence is what is needed in the Maldives to make a difference, and whether it is for HR professionals or any other profession, service is the fundamental or the starting point of any organization. We anticipate through this event all participants will learn and understand what it takes to deliver a world-class service to their customers and employees,’ he said.